A better way to talk with your customers

Zendesk Chat lets you chat with customers and give them real-time support.

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トリガー

プロアクティブにチャットを活用しお客様との関係を築く

Zendesk Chat makes it easy for you to automate chats. This lets you reach out and talk to customers before they even ask a question.

 
 
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訪問者リスト

Webサイトの訪問者を追跡、監視

Browse the Zendesk Chat Dashboard and focus your efforts on those who need your help the most.

 
 
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分析とレポート

Powerful Metrics At Your Fingertips

Analytics plays a huge role in customer service. It sheds light on customer satisfaction, agent performance and helps identify problems before they escalate. Better numbers and quality reports lets you measure successes and stay on target.

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カスタマイズ

Make yourself look good

Each website has its own unique identity, and Zendesk Chat is designed to match. Our customizable Chat Badges allow you to choose from different layouts and themes, or even change the picture completely.

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Multi-Channel

Put all your customer conversations in one place.

Switch between chat, voice, ticketing, and social media to offer uninterrupted support on your customers’ preferred channels.

詳細

Zendesk Chat, formerly Zopim, also plays well with many other web platforms and services.

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